Shipping policy

Domestic shipping (U.S.)
Free shipping on all U.S. orders. Delivery usually takes [3–7] business days after your order ships.

International shipping
We ship internationally with DHL Express. Shipping costs are calculated at checkout based on your location and order weight. Delivery usually takes [3–7] business days after your order ships.

Duties and taxes
For international orders, import duties and taxes may be charged at checkout where available. If they aren’t collected at checkout, the customer pays them on delivery. We aren’t responsible for duties, taxes, or fees charged by customs.

Address accuracy
Please make sure your shipping address is correct before placing your order. We aren’t responsible for orders sent to an incorrect address provided at checkout. If you notice a mistake, contact us right away at officialhoshizora@gmail.com and we’ll do our best to update it before your order ships.

Lost or damaged packages
If your package is lost, delayed, or arrives damaged, email us at [your email] with your order number and we’ll work with the carrier to resolve it.